1. What are the conditions for Cash on Delivery (COD) payment?

Cash on Delivery (COD) is available. Once you’ve added all of the products you want to buy to your basket, you may pay with COD by following the steps below:

  • Click the ‘Proceed to Checkout’ button.
  • Fill out the fields for “Billing Information” and “Shipping Method.”
  • Select “Cash on Delivery” from the Payment Information box.
  • Select “Confirm Now” from the drop-down menu. Take note of your Order Number, which you’ll find on the “Thank You” page.
  • Your shipment will be delivered via courier.

At the time of delivery, you will be requested to pay the appropriate amount in cash and will be given a receipt together with your purchase.

  1.  Is there a surcharge for cash on delivery, for example? Charges for collecting payments?

During the campaign period, we provide free shipping. There are no additional costs for Cash on Delivery orders other than delivery fees.

  1. In how many destinations is this service available?  

COD is a service that is offered across Pakistan. COD is not accessible outside Pakistan. 

  1. Will all of my things be shipped at the same time if I order numerous items? If not, will the money be made in installments or otherwise?

When a large number of things are booked, we send them all at once; the order will be paid in full at the time of delivery, and customers will be alerted in advance.

  1. Is there a difference in delivery costs depending on the weight of the order?

The cost of delivery is determined by the order’s weight.

  1. In the event that I am not accessible to collect my purchase, how many times will the courier agent try to deliver it?

Our agents deliver a package twice. Please include your phone number, postal address, zip code, and country when ordering online. After the first failed effort, the item will be returned to us.

  1. What is the expected delivery date?

Depending on the amount and availability of the items, order delivery takes 3-5 days.


  1. What is the best way for me to make the payment?

The following payment options are available for your convenience Payment on Delivery (COD)

  1. Is it possible for me to pay in cash?

Yes. You can use our Cash On Delivery (COD) solution to do so.


  1. Is delivery included in the order price?

We do not offer free delivery; instead, we charge based on the order and area.

  1. What is the cost of delivery?

The cost of shipping will be determined by the weight and location of the package. Depending on the amount and availability of the items, order delivery takes 3-5 days.


  1. Are the prices mentioned on your website for stitched and unstitched suits?

Prices are shown next to all accessible items on the internet. Our website can assist you in distinguishing between stitched and unstitched goods.

  1. How will I know how much my order costs?

At the checkout page, you will see the total amount of your order. When you request an item, you will receive an email confirmation with all of the facts about your transaction, including shipping costs.

  1.  Are your prices negotiable?

All prices on the website are final.


1. What is your return or exchange policy?

Kindly read our Return & Exchange Policy to know the best ways to get issues resolved by our team.

2. How do I return an item?

Brand WMK does not offer a return or “Money Back Guarantee” on purchased items. A refund occurs in the unlikely situation where a defective or incorrect item is received by the customer. A refund will be processed only if the item sent back to Brand WMK is not damaged by the buyer and has not been used. Please check our Return & Exchange Policy to know more.

  1. What if I am not satisfied with my purchase?

If your purchase is faulty, defective, damaged, or does not match the original specifications for the product or is found to be not the same as you had actually purchased, you may notify us by filling the complaint form or calling at our number 0331 6267463 One of our representatives will make the best effort to facilitate you in the best way possible.


  1. What if there is an error while placing the order?

Kindly take a screenshot of the page where you experience the error, or copy the error message and send it to info@wmkcollection.com for further assistance.

  1. Will the product be identical to the pictures publicized/displayed?

Yes, the goods will be the same, although there may be some color differences. We have made every attempt to portray the colors of our items on the internet as precisely as possible. However, because the actual colors you see are dependent on your screen resolution, we cannot guarantee that the color you see on your screen correctly reflects the color of the product when it arrives.


  1. Is my personal information kept secure?

All of our client’s payment information is encrypted and kept private and secret.  This information can only be accessed by authorized persons. Without your permission, we will never disclose, rent, or sell your personal information.